Privacy Policy – Bontik.ai

Effective Date: August 2025

Entity: Bontik Inc., Delaware, USA

Contact: 3535 Linda Vista Drive, San Marcos, CA , info@bontik.com

1. Introduction

Bontik Inc. (“Bontik,” “we,” “our,” or “us”) operates Bontik.ai (the “Platform”), an AI-powered SaaS platform that enables users to interact with large language models (“LLMs”) and manage niche-specific workflows.

We value your privacy and are committed to protecting your data. This Privacy Policy describes how we collect, use, and safeguard your information.

2. Information We Collect

Account & Registration Data: Name, email, login credentials, billing details.

Usage Data: Logs, queries, interactions, session metadata.

User Content: Data models, databases, or contextual information you upload or create within Bontik.

LLM Input & Output: Text submitted to Bontik and generated responses.

Billing Data: Payment details, invoices, and subscription activity via Stripe.

Cookies: Session cookies used for authentication and internal analytics. We do not sell cookie data to third parties.

3. How We Use Your Information

We use data to:

Provide, maintain, and improve the Platform.

Process and transmit your content to third-party LLM providers.

Handle subscriptions and payments through Stripe.

Diagnose issues, ensure security, and prevent abuse.

Improve user experience and product performance.

4. Data Sharing

We may share your data with:

Payment Processor: Stripe, to process subscriptions and usage fees.

LLM & Cloud Providers: AI providers (e.g., OpenAI, Anthropic, Google) to process requests.

Service Providers: Customer support, monitoring, and analytics tools.

We do not sell or trade your personal data.

5. Data Storage & Security

Data is hosted on third-party cloud services in the U.S.

Currently, during beta, data may not be encrypted at the database level (planned for production).

While we take reasonable steps to secure your data, we cannot guarantee absolute protection.

6. Data Retention

We retain data as long as your account remains active. If you close your account, we may retain data for compliance, internal analysis, and product improvement.

7. Children’s Privacy

The Platform is intended for users 18 years or older. We do not knowingly collect information from minors.

8. Your Rights

You may:

Request deletion of your account and associated data.

Request access to the data we hold about you.

Currently, GDPR/CCPA rights are not supported during beta.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

10. Contact

For questions or requests, contact us at:

📧 info@bontik.com

📍 3535 Linda Vista Drive, San Marcos, CA